Community Advocacy and Support Teams (CAST)

Consortium offers a Community Advocacy and Support Team (CAST) training program to help support the needs of housing staff as they address a range of issues including frustrations around housing shortages, tenant/landlord disputes, violence and threats, and the mental illness needs of residents living in public housing. This course should be attended by affordable housing staff in contact with tenants and those in supervisory relationships with property management.
 
The CAST model focuses on the collaborative, multi-disciplinary process of identifying and mitigating risk in a culturally competent, timely and effective manner. Building from direct feedback from affordable housing directors and staff, this course offers a way to consistently manage and document a clear process to address the needs in the community. The training on behavioral intervention expert systems to analyze risk and mitigate bias in decision-making through a lens of diversity, equity, and inclusion.